Research & Innovation
NIS is committed to bringing latest technology, approaches and processes to our customers enhancing their mission. At the heart of this is NIS Center of Innovation (NCI).
By adopting a business environment that supports collaboration, out of the box thinking and open discussion, we develop innovative solution and approaches.
Making today’s tech work better for tomorrow’s humans
NIS is committed to bringing the latest technology, approaches and processes to our customers, enhancing their mission.
At the heart of this is the NIS Center of Innovation (NCI).
By adopting a business environment that supports collaboration, out-of-the-box thinking and open discussion, we develop innovative solutions and approaches.
We focus on understanding the people for whom we design products and services.
Design Thinking is an iterative process where we understand the user, challenge assumptions, and redefine problems to identify alternative strategies and solutions. This process involves ongoing experimentation: prototyping, testing, and trial of concepts and ideas. We utilize modern UI/UX techniques to engage the customer using Human Centered Design.
Using the latest advancements in technology and automation, we
advise our clients on improved handling of customer grievances, advancing business operations and enhancing customer experiences.
We utilize technologies like XaaS, Robotic Process Automation,
Artificial Intelligence / Machine Learning and Virtual Reality to optimize, automate operations and rapidly deliver quality products and superior user experiences.
Our work environment encourages our employees and associates to express themselves freely.
We constantly share valuable insights with our workforce, provide them training and encourage them to acquire new skills. We are also transparent in the way we interact with our customers - by being honest, giving timely updates on progress and addressing issues
with straight talk.