Services

NIS focuses on enterprise level IT support services by delivering best-in-class technology responses and solutions. Whether you are considering digital transformation, data analytics, migration to cloud (AWS or Azure), or to incorporate other emerging technologies, NIS is a trusted partner that can assist you develop road maps for successful implementation and realize benefits.

Best in class
services delivered.

Software Development / DevSecOps

Accelerated product development using
open-source technology

Enterprise IT

Curating customized IT Solutions and Help Desk support, ensures accurate mission outcomes

Digital Services

Cloud and Data Science implementation

Training

Custom training support to meet your unique requirements

Mission Support

Specialized support that aligns to the mission.  Technical Advisor and Engineering Solutions

Cyber Security

A&A, CND,
Security architecture
& engineering services.

 

Software Development / DevSecOps

IT systems play an important role to support the mission of federal agencies. They need to manage their software applications, modernize legacy applications, and develop new software products. To meet these needs, NIS builds quality software products, modernizes legacy applications, and manages applications drawing on modern Agile/DevSecOps engineering practices using open-source technologies and cloud native services. We utilize Application Programming Interfaces (API)s to enable applications to exchange data and function easily and securely.


We use Agile approaches like SAFe, Kanban and Scrum along with DevSecOps processes and tools to accelerate delivery of high-quality software products and infuse security throughout the development lifecycle. We utilize modern UI/UX techniques to engage the customer with Human Centered Design (HCD). HCD assists in determining if the designed solution is satisfying our customer needs effectively or not.

 

DevSecOps unifies software development (Dev), security (Sec), and operations (Ops) to automate and apply security to all phases of the software development lifecycle. Our DevSecOps approach applies Continuous Integration/Continuous Deployment (CI/CD) tools that automatically compile, test, and secure software before it is deployed into production, delivering high quality products faster. We employ metrics such as availability, lead time, and deployment frequency to measure success for the software products delivered.

Customer Stories

  • NIS has developed multiple custom software applications for U.S. Geological Survey (USGS) sites across the country and scientific endeavors around the globe. One example is the Information Product Data System. This software performs tasks ranging from recording scientific studies and their workflow (which allows managers to track progress and problems) to helping monitor studies for fraud through customized search capabilities.

  • NIS uses DevSecOps to develop and maintain the Drupal 9 platform for the Web Content Management System (WCMS) and Tax Withholding Estimator (TWE) applications on the IRS.gov website. We bank on our certified Grand Masters leading our Drupal practice in utilizing Agile SCRUM, Kanban, and Rapid Delivery methodologies to minimize risk and perform Development, Modernization, and Enhancement tasks with the highest levels of oversight and quality control. 

 

Enterprise IT

NIS has provided Enterprise IT support to federal agencies for more than 10+ years. The IT portfolio we manage ranges from IT Infrastructure O&M such as system and database administration, application support, SharePoint and network management, Multimedia, Audio-Visual, virtualization, and containerization.

We leverage an Agile methodology and utilize our customized Integrated Software Development Lifecycle (ISDLC) approach, incorporating CMMI, Information Technology Infrastructure Library (ITIL), Continual Service Improvement, and ISO 20000 to implement best practice processes and technological solutions for our stakeholders.

 

We provide IT help desk support to several of our customers. We follow IT Service Management (ITSM) and Help Desk Institute (HDI) processes and best practices, and many of our consultants have certifications in their areas of expertise. We use ITIL-based Incident Management approach to ensure prompt and efficient response to resolve issues and restore normal service operation as quickly as possible, thus minimizing the negative impact to customers business operations in maintaining the IT infrastructure and applications. In addition, NIS has been providing ERP maintenance and support functions that include SAP, Oracle, and PeopleSoft.

Customer Stories

  • NIS supports the U.S. Geological Survey’s (USGS) mission to provide reliable scientific information to understand the Earth and its natural resources, as well as monitor the health of our ecosystems and environment by performing integrated IT and systems support for the Office of the Associate Chief Information Officer (OACIO). Our team supports scientific and business applications to users around the world on both centralized and decentralized computing environments, ensuring connectivity for 10,000+ users, seven (7) Science Centers and 400+ remote locations. Our support services include Application Services and End-User Support, Enterprise Services Support, IT Infrastructure Services, Telecommunications Support, IT Security Support, and IT Consultation Services.

  • At the Naval Information Warfare Center Atlantic (NIWC), our team works alongside uniformed personnel and is fluent in clarifying the details and overall design of several dozen Navy Enterprise Service Desk-associated (NESD) applications serving more than 2 million warfighters. Tech support includes Support Center Analysts who manage system administration, configuration management activities, hardware and software troubleshooting, and enterprise-wide problem resolution.

 

Digital Services

NIS helps our federal customers modernize core technology and incorporate innovation by capitalizing on new technologies like Artificial Intelligence, Blockchain, Cloud Services, Machine Learning, Robotic Process Automation (RPA), Virtual Reality, and XaaS to optimize and automate operations.


We strategically design and evolve new enterprise architectures with nimble platforms that are easier to enhance, less expensive to maintain, and are more aligned with the organization’s mission.


NIS utilizes cloud services such as IaaS, PaaS, and SaaS; data and infrastructure services; smart development environments; and Machine Learning to meet customers’ mission needs. We assist and modernize legacy IT infrastructure and cloud migration when needed.  Technologies we work with include Microsoft Office 365, Azure, and assorted AWS features.

Customer Stories

  • For the Army’s Virtual Learning Environment (A-VLE), NIS provides distributed virtual training and education products that include Interactive Multimedia Instruction (IMI), Digital Learning (DL) Content Objects, Analysis Products, Gaming, (both using and not using a gaming engine), 3D Modeling and Simulations, Augmented Reality (AR), and Virtual Reality (VR) on various platforms, such as Blackboard, DVDs, as well as iOS and Android mobile devices.

 

  • As part of the ReImagine HHS effort, NIS engineered the BUYSMARTER operating model from the ground up. Using IBM Watson, the BUYSMARTER team was able to ingest, structure, analyze, and report on over 1 million pages of contracts to develop a single database of contract data covering the nation’s largest agency dedicated to Americans’ health and well-being. 

 

Training

NIS is a training provider to multiple Federal agencies delivering training topics on Cybersecurity, Project Management, Custom Application and COTS user training and Interactive Custom Training Solutions. Our training objective is to apply solutions-driven, competency-based, collaborative, effective training solutions toward achieving the agency’s goals and mission objectives.


NIS has a broad spectrum of training capabilities inclusive of classroom instruction, curriculum/courseware design, and dynamic learning and training using 3D Multimedia Animation, Simulations, and High-Resolution Modeling. Our Simulations and adaption of technologies replicate

real-world systems using high-quality, High-Resolution Modeling.


We have expertise in different learning modalities such as adult learning and delivery methods that include training solutions for stand-alone, reusable contents, interactive and web-based media, along with 3-D courseware. Our expertise also includes Section 508 DL for IMI Computer-Managed Instruction, Mobile Learning, Serious Gaming, Simulations, and Augmented as well as Virtual Reality. We follow approaches like instructional systems design (ISD) and ADDIE, to systematically design, develop and deliver instructional products and experiences, both digital and physical, in a consistent and reliable fashion toward an efficient, effective, appealing, engaging and inspiring acquisition of knowledge.

Customer Stories

  • For the Army Maneuver Center of Excellence at Fort Benning, NIS provides a flexible training environment for collaborative training and the delivery of distance learning. The team has converted more than 500 traditional classroom facilities to enhanced, virtualized classrooms, also known as video tele-teaching (VTT) rooms compliant with upgraded Army standards. These classrooms are designed for hands-on instruction in an automation-aided, multimedia environment.

  • At the U.S. Navy’s Medicine Operational Training Command (NMOTC), NIS supplies the IT backbone and enterprise-wide support for education and training programs serving approximately 25,000 medical department personnel trained annually in various operational medical disciplines. NIS’ IT support ranges from help desk and application support to O&M and database administration.

 

Mission Support

NIS understands the mission, goals, processes, and the challenges of the federal agencies we serve. We provide services and personnel supporting agency business functions such as professional services, management consulting, customer service, program management, technical and scientific advisory, engineering, training solutions and physical security/access control. Our personnel are carefully chosen for each assignment and have the right mission experience, qualifications, and certifications.


In addition, we provide management consulting services like business process improvement, policy and strategic communications, and organization change management. NIS has successfully helped our customers improve their business processes using information technology and innovative approaches.  We hold business process workshops and develop “As-Is” and “To-Be” process models working with the stakeholders. We have provided acquisition support for procurement of products, solutions and professional services including support for budget planning and execution. We have also supported our federal customers to manage contracts and programs.

Customer Stories

  • NIS carries out three security missions simultaneously for several Federal and DoD customers.  We are responsible for personnel, physical, and information security. We coordinate security clearances and indoctrinations. We safeguard classified information and conduct training on security incidents and infractions. We inspect buildings, install locks and safes, and manage access control to classified locations. 

 

  • For the U.S. Army’s Medical Research Acquisition Activity (USAMRAA), NIS supports more than 500 contracting officers who use the Procurement Desktop-Defense (PD2) system to create contract-related materials such as Requests for Proposals, contract administration, and customized requirements. As part of our program administration activities, our team runs reports for contracting officers, and our help desk personnel assist in carrying out necessary services from password resets to navigating the PD2 system.

 

Cyber security

Cyber security is a combination of technology, people, process, and practice designed to protect an organization’s software, IT infrastructure, and data from cyber-attacks and unauthorized access.

Cyber-attacks pose great danger to federal agencies, their employees, and customers. NIS assists

federal agencies in measuring their technology security profile, identifying and prioritizing critical assets for protection, building capabilities to neutralize threats, and securing and maintaining the integrity of their systems and data. We advise our customers on the latest innovation in cyber security approaches and technologies such as zero-trust models, leveraging AI and machine learning and hardware authentication.

Services include cyber security and vulnerability assessments; assessment and authorization support; computer network defense -- Endpoint Protection; security architecture and engineering; security testing and exploitation; incident response -- monitoring for visibility and regulatory compliance readiness. NIS assists federal agencies to be compliant with CNSS, NIST, FedRAMP, RMF, FIPS, DoD, FISMA, and other cyber security policies.

We are an Information Security Management (ISO 27001:2013) and Capability Maturity Model Integration (CMMI) Maturity Level 3 appraised firm for Services & Development, experienced in implementing processes and seeking and applying continuous improvement in our program support. ISO 27001:2013 details requirements for establishing, implementing, maintaining, and continually improving an information security management system.

Customer Stories

  • For the State Department’s Diplomatic Security unit, NIS provided security analysis and cyber security services. To prepare for FIPS 200 and FISMA, we supplied enterprise architecture, compliance, and Information Assurance (IA) engineering support. NIS leveraged ITIL and ISO 27001 to develop an Information Security Management System to maintain, improve, integrate, measure, and report on operational process performance and to implement continual service improvement of our IA and cyber security support services. Our systems security analysts and security engineers provided security oversight and cyber security assessments for over 100 supported applications, systems and networks.

  • For the Army’s Inspector General worldwide presence, NIS manages the full scope of technical support for IGNET Operations to include O&M, IA, security compliance, help desk services,
    hardware and systems’ architecture management, and training. Our team assisted with the Command Cyber Readiness Inspections and IA remediation in support of and transition to
    Risk Management Framework.

NIS offers many ways for clients to engage with us. Check out the numerous Contract Vehicles that are available to work with us.