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NIS wins NIWC ITSM & Telephony support contract (December 2021)

On December 7, the Naval Information Warfare Center (NIWC) Atlantic awarded Nationwide IT Services (NIS) a contract that provides technical support for the Integrated Service Center (ISC) Information Technology Service Management (ITSM) and telephony. NIS will provide technical support for Avaya telephony hardware, software, infrastructure, Call Management System (CMS) applications, and Customer Relationship Management (CRM) application support (e.g. BMC Remedy ITSM and Oracle Database, Business Objects/Analytics). CK Park, NIS' President & CEO says, "NIS is excited to continue to our support NIWC and our warfighters. I sincerely appreciate all the outstanding professionals of Team NIS. We are honored and excited to continue our first-class support to NIWC over the next five years."

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